Most workplace training is built around one big mistake: assuming that telling people information means they’ve actually learned it.

In this episode of Ignite the Frame, we sit down with instructional designer and elearnology founder Fern McCracken to talk about what makes e-learning effective, why so much corporate training falls flat, and how organizations can design learning experiences that actually change behaviour.

We cover the difference between education and training, why onboarding often breaks down, how video can become a powerful teaching tool, and why the best training starts by working backwards from the outcome. Fern also shares practical insight on simulations, scenario-based learning, AI in instructional design, and how organizations can build training that supports people instead of overwhelming them.

If your organization creates onboarding, compliance training, leadership development, customer service training, or internal learning content, this conversation is full of practical takeaways.